We would love to receive your feedback and advice on our service to you. Please use the form provided at the end and let us know if it was good or not to your expectations. Include the day and time to help us to identify the masseur.
.We are also aware that some people are arriving without an appointment and are disturbing another customer's session. We have made it clearer on our website that anyone without a appointment needs to contact us first to arrange an appointment. We also reserve the right to ask a person who arrives without an appointment to come back later. There are several coffee shops nearby. However, please avoid eating any food just before a massage.
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When you arrive you may have to wait in the lounge when we are busy, while the customer ahead of you dresses and the masseur prepares the room. This is to ensure you have the "hands on" time you paid for. BT Full Fibre Guest WiFi is available to use while you wait. Just select it on your phone. No password required.